We’ve changed the way we sell our cladding online.
As our business has grown over the past four years, our customer base has been split between our showrooms in the North East, trade customer accounts and our online customers via the DCD website and our sister website, Bathroom Cladding Direct.
So, in order to help us provide the best levels of service to local customers who can visit our showrooms and customers that are not local but would like to buy online, we’re now selling online exclusively via Bathroom Cladding Direct.
Meanwhile, the DCD website will help local customers find our showrooms and stay up to date with what’s happening in their local branch.
We have tried to answer some of the questions our customers may have below:
Can I still buy the same products at the same prices?
Yes, and in fact we sell MORE products and run MORE special offers and promotions on BCD, so you’re more likely to pick up a bargain there.
What if I have an existing order?
You can still log in to your account here. We won’t be transferring orders or accounts to BCD but if you have any questions, please contact our team on 0191 385 4244.
What if I recently ordered samples and am ready to buy cladding?
Don’t worry, you’ll find all of the same products (and more!) at Bathroom Cladding Direct, so the product you want will be available there.
What if I am a trade customer?
All trade orders are handled either in our showrooms, at head office or at BCD. If you buy cladding regularly and would like to sign up for trade discounts, do so here.